What are your business hours?
Our regular business hours are 8:00am until 5:30pm Newfoundland time Monday to Friday. On Saturdays, we are open from 9am through 1pm. For current business hours click here. We are closed on Sunday and all Canadian statutory holidays.
How can I pay for my purchases?
We accept cash and debit cards as well as VISA, MasterCard and American Express.
How do I find out the cost of shipping?
All prices quoted are for pickup at Tire Mart locations in the St. John's area. They DO NOT INCLUDE shipping costs. If you requested a price on shipping or a price including shipping we're sorry we cannot provide that at this time. We do hope to be able to provide shipping options at reasonable rates sometime in the future. In the meanwhile we do appreciate your understanding and will do all we can to assist with your pickup arrangements.
Do you have a Lowest Prices policy?
We actually have a 110% Price Guarantee! If you find a lower advertised price on an in-stock new identical item from any local tire shop or auto parts supplier who is an Authorized Canadian dealer, just show us the price. We will match it and give you 10% of the difference as a credit to your purchase (max $50 credit)! For full details click here.
Do you offer a wholesale program for dealers?
Yes. To set up a wholesale account, please contact our wholesale department by calling 1-877-282-TIRE.
Do you offer sponsorship?
Our commitment to sponsorships is limited but we are willing to look at proposals if well laid out. Please contact us with details.
What is your Return Policy?
Tire Mart wants you to be completely satisfied with your purchase and our Returns Policy is designed to cover unusual circumstances when it may be necessary to return goods. For complete details, go to our Returns Policy page.
What is a Road Hazard Warranty and do I need one?
Our tires come with a manufacturer's warranty. However, these warranties only cover manufacturer's defects, such as out of round tires or faulty workmanship of some kind. Our Road Hazard program offers you additional protection that standard warranties don’t. A Road Hazard Warranty covers damages that may occur during normal driving, such as blown out tires due to curbs or unusual potholes. For more information, visit our Road Hazard Program
FREQUENTLY ASKED QUESTIONS
